Contact Us

At Zaxby’s, we are dedicated to delivering bold flavors and quality meals that leave you craving more. Whether you have questions about your recent visit, Zaxby’s menu, or need assistance with a survey, we’re here to help!

How Can We Assist You?

Have a question about your Zaxby’s experience? Trouble accessing the ZaxbysListens survey? Our team is ready to provide the support and answers you need.

General Inquiries
For general questions about Zaxby’s menu, store locations, or services, please reach out to us at support@zaxbys.com. We aim to respond within 24-48 hours.

ZaxbysListens Survey Support
Need help completing the ZaxbysListens survey or redeeming your reward? Contact our customer care team at survey@zaxbyslistens.com for prompt assistance.

Order or Store Experience Issues
If you experienced an issue with a recent order or visit, we want to hear from you! Please email us at support@zaxbys.com or call 1-866-8-ZAXBYS (1-866-892-9297) for immediate help.

Franchise & Business Inquiries
Interested in becoming part of the Zaxby’s family? For franchise opportunities, business partnerships, or media inquiries, please email media@zaxbys.com.

Your Feedback Matters!
We value your feedback and use it to make every Zaxby’s visit even better. Share your thoughts, suggestions, or compliments with us at feedback@zaxbyslistens.com.

Response Time
We do our best to respond within 24-48 hours. Please note that responses may take a bit longer during weekends and holidays. Thanks for your patience!

Visit Us Today!
Find your nearest Zaxby’s and take the ZaxbysListens survey at: www.zaxbyslistens.com

Thank you for choosing Zaxby’s—we look forward to serving you again soon!